With this integration, you can quickly uncover issues that may have gone unreported, and proactively manage customer satisfaction. Set up survey response conditions that trigger support tickets, plus pipe customer feedback directly into tickets so that support can do an informed follow up.
When your surveys require responses from a target audience, but you don’t have the time or connections to reach the right people, panel companies can get you the answers you need within a couple of days!
Increase responses from your target audience by tweeting your survey with relevant hashtags and reaching out to influential people online. In one click, tap the insight of hundreds and improve the quality of the data you collect!
Olark is a live chat application that lets you connect with visitors on your website. Imagine how your survey results will improve when you take the benefits of face-to-face surveying into the online world!
With this integration, you can quickly uncover issues that may have gone unreported, and proactively manage customer satisfaction. Set up conditions that trigger a ticket, plus pipe in customer feedback directly into the ticket so support can do an informed follow up.