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In FluidSurveys version 4, triggers was it’s own fully automated, hands-off email system that worked in conjunction with your survey. Triggers could automatically send emails to respondents once they had either viewed or completed a specific survey. With this feature, you could automate sending thank you or inquiry emails to respondents when they have completed a survey.
In FluidSurveys version 5, triggers has been merged with a section called “Automations”. This section hosts all the automated tasks you could set up within FluidSurveys, including tasks with integrations like MailChimp and Salesforce. To access Automations, go to Tools > Automations.
Shannon McCluskey
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