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In FluidSurveys version 4, triggers was it’s own fully automated, hands-off email system that worked in conjunction with your survey. Triggers could automatically send emails to respondents once they had either viewed or completed a specific survey. With this feature, you could automate sending thank you or inquiry emails to respondents when they have completed a survey.

In FluidSurveys version 5, triggers has been merged with a section called “Automations”. This section hosts all the automated tasks you could set up within FluidSurveys, including tasks with integrations like MailChimp and Salesforce. To access Automations, go to Tools > Automations.

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Shannon McCluskey

Shannon is a marketing specialist at Fluidware. She is passionate about sharing knowledge on the latest survey insights and product features. Shannon is also very active in the local technology community, and mentors startups on marketing strategy.

Latest posts by Shannon McCluskey (see all)

• Exciting New Features are Coming to FluidSurveys - September 30, 2014
• Create Support Tickets Automatically with the Zendesk Integration - January 2, 2014
• Store & Share Responses with FluidSurveys’ Box Integration! - December 10, 2013
• Manage Email Contacts & Campaigns with FluidSurveys’ MailChimp Integration! - December 9, 2013